A same-day turnover is a full clean and reset completed in the gap between one guest's checkout and the next guest's check-in, same calendar day. Most same-day turns start the moment a guest confirms checkout — often a text or an app notification — which leaves Tempe STR Cleaning a window measured in hours, not a slot booked weeks in advance.
Most same-day turns start the moment a guest confirms checkout — often a text or an app notification — which leaves Tempe STR Cleaning a window measured in hours, not a slot booked weeks in advance. The crew works backward from the next guest's check-in time, prioritizing whichever property across our three service areas has the tightest gap that day.
Current hours: Mon–Thu 8:00 AM – 5:00 PM, Fri 8:00 AM – 5:00 AM, closed Sat–Sun.
How much lead time do you need to hold a same-day slot?
Current hours: Mon–Thu 8:00 AM – 5:00 PM, Fri 8:00 AM – 5:00 AM, closed Sat–Sun. Same-day means same calendar day, not on-demand; slots fill from the morning forward.
- A checkout confirmed before 9 AM leaves the whole day open for scheduling.
- One confirmed after lunch competes with whatever's already on the board for that afternoon.
What happens if a reservation runs into the weekend?
Current hours: Mon–Thu 8:00 AM – 5:00 PM, Fri 8:00 AM – 5:00 AM, closed Sat–Sun.
What if two properties need a same-day turn on the same afternoon?
The property with the tighter guest gap — whichever has less time between checkout and the next check-in — gets scheduled first, regardless of which of the three service areas it's in. A host who knows in advance that their turnaround will be tight should say so when booking, not assume first-come-first-served covers it.
Can you turn a property the same day a new guest checks in?
Yes — that's what same-day turnover means.
Do you work weekends?
Current hours: Mon–Thu 8:00 AM – 5:00 PM, Fri 8:00 AM – 5:00 AM, closed Sat–Sun.
How much notice do you need to guarantee a same-day slot?
The earlier the checkout time is confirmed, the better — a morning confirmation gives the crew the whole day to work with, while an afternoon confirmation competes with whatever's already scheduled.